July & August 2017


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Welcome to Cambridge Memorial Hospital’s electronic newsletter, communit-E-cast.

It contains a collection of short write-ups we want to share with our friends and community partners. These anecdotes and stories are compiled from CMH’s weekly staff communication, e-Cast.

Communit-E-cast is usually published the last Friday of every second month (February, April, June, August, October, December) or the next business day if it falls on a holiday.

You can also connect with CMH through Twitter @_CMHospital and Facebook.

Sorry for the Wait! Our Communit-e-Cast template crashed a few months back. We just completed testing and believe the bugs and kinks have been programmed out.

Handover date currently set for November 30

A specific date will be announced once we formally receive 90-days notice by letter from the contractor, but we are currently looking at getting the "keys" to the new wing at the end of November. Prior to this though, the hospital will be undergoing some changes in preparation of obtaining access to our new wing. In late September, the hospital will be changing the wing names, and the level and room numbers. The new wing will become Wing A, and the other wings will be renamed in alphabetical order to help with navigation. The floor levels will also be changing, with the basement (current level 1) becoming Level 0 and the main level will become Level 1. 

new building

We're number TWO! CMH to use electronic CTAS system

An electronic Canadian Triage Acuity Scale (eCTAS) system was implemented at CMH on March 7. This new system is designed as a triage decision support tool allowing nurses to document patient assessments and receive a calculated triage score based on national standards.

eCTAS promises to create more accurate triage scores and improve patient assessment readability as it will be typed instead of written. CMH is the second hospital in Ontario to implement this new technology, which provided us with an opportunity to customize the system to fit our needs. eCTAS was created by triage nurses for triage nurses in Ontario.

new system

CCAC now part of the WWLHIN - a message from our LHIN

As of May 17, the Waterloo Wellington Community Care Access Centre (WWCCAC), including its employees, programs, and services, have transferred to the Waterloo Wellington Local Health Integration Network (WWLHIN). Together, we will better connect the health system to improve the patient experience.

While we celebrate our organizations coming together, it is business as usual for home and community care services currently delivered as part of the WWLHIN.  There are no changes to the services available or the providers delivering care. The only immediate difference is that staff will now wear Waterloo Wellington LHIN ID badges and introduce themselves as part of the Waterloo Wellington Local Health Integration Network.

All phone and contact information remain the same. Patients who are currently receiving care and have questions or concerns should contact their care coordinator at 519-748-2222 or (toll free) 888-883-3313.

Get well wishes shared with CMH

Mr. James Bond and Grade 4 student Cooper Kreller Gormley from Tait Street Public School dropped by on January 12 to inaugurate a Mandala Get Well Wish and Gratitude Wall in Paediatrics. Large and small mandalas were posted to help brighten up the unit and bring love to our smaller patients. Over  650 Get Well Wish Cards were offered, some of which were distributed via meal trays to inpatients. Tait Street PS plans to continue with this initiative and Mr. Bond promised to challenge other schools to do the same. Young people supporting their community and being socially responsible is just another positive outcome of Dr. Abrams' B Mindful Challenge that was first initiated at CMH.

Tait Street School

United Way Community Achievement Night

On Tuesday, March 21, representing our volunteers, members of the HELP program attended this event acknowledging their contributions and years of service to CMH.

The Group Volunteerism Award was presented to the CMH branch of Linking Surivors with Survivors. These individuals have personally experienced strokes and visit with recent stroke patients to offer encouragement.

United Way

Former Chief of Staff, Dr. Michael Lawrie was awarded the Art Wilson Award. This award acknowledges an individual who has gone above and beyond the call of duty, thereby creating lasting change in the Cambridge and North Dumfries community. For Dr. Lawrie a difference is made by creating opportunities for others, just like the opportunities that were given to him growing up.

Thank you Dr. Lawrie for your commitment to the community and your patients! 

Dr. Lawrie

Toronto Star Nightingale Award

Kathy Krupa, Nurse Practitioner for our newly formed Acute Pain Service was recently given the Toronto Star Nightingale Award for 2017. The award is presented each year to an Ontario nurse nominated by his or her peers or patients. This year attracted 156 nominees. Yay Kathy and congrats on your well-deserved recognition!




Innovation and Collaboration with Conestoga College

On Thursday March 2, two Conestoga College representatives visited CMH to pick up donated neonatal and paediatric equipment that can no longer be used in a clinical setting. The equipment will serve as a teaching tool for the college's health science/medicine programs. Nursing and respiratory therapy students will use them to add an element of reality to their education.

CMH has provided used equipment to Conestoga College in the past, but this was by far the largest donation they received. It was also the first time specialty neonatal/paediatric equipment was offered. A huge thank you to everyone involved that made this possible.

Conestoga College

Your Health System website refreshed – well done CMH!!

The Canadian Institute of Health Information (CIHI) refreshed its Your Health System website with 2015-16 data on June 8 (1201h). Thanks to our staff members relentless focus on quality, CMH scored very well in all indicators. There were a few exceptional scores, notably “low risk caesarean sections - 13.4%,” “hip surgery within 24 hrs - 100%” and "obstetric trauma (with instrument) - 6.5%.” HSMR is refreshed every December and currently sits at 80. The indicators are themed by “access,” “safety,” “appropriateness and effectiveness,” and “efficiency.” For more information, visit https://yourhealthsystem.cihi.ca/hsp/?lang=en.

health system website

Our Six Word Stories!

We all have a story to tell. Starting May 1 with Doctor Appreciation Day and Mental Health Week, and ramping up to our favourite Nursing Week, CMH will feature our staff, physicians and volunteers to our community using the "six-word" story. Attributed to Ernest Hemmingway, who was challenged to write a compelling story using only six words (For sale: Baby shoes, never worn), organizations are now using it as a pithy, unique way to get their message across the super-busy, shortened attention span of our web connected community. Look for these stories on the hospital Facebook, Twitter and Instagram pages.

six word stories

CMH chosen for Employer of Distinction award (thanks to Costin)

Cambridge Memorial Hospital was nominated and chosen as the Employer of Distinction Award, which was awarded during Conestoga’s Employer Recognition Awards Breakfast on Thursday March 23. This came about by a student Ravinder Panesar. Ravinder originally nominated his supervisor Costin Sandru from Decision Support to receive an award. One thing led to another and it morphed to our hospital receiving the Employer Award of Distinction. Here's to Costin and his charms! 

Tucker Thursdays!

We are excited to share that volunteers Tracey (handler) and Tucker (St. John’s Therapy Dog) are going to be gracing our 1st and 2nd floor hallways to visit with patients, visitors and staff on Thursdays. If you happen to see this dynamic duo, please say hi – this is what they (Tucker) are trained for!


Volunteers showing they CCAIR in ED

As a result of the diligent planning from a core group of  ED volunteers and an equally dedicated ED nurse and the prompting of a supportive ED Chief, our volunteers have launched the CCAIR Cart in our Green Zone Waiting Room. The purpose of the cart is to greet our patients and let them know that we care about them while they are waiting. Volunteers offer Sudoku’s, word searches, colouring and general information about the hospital to assist people while they are waiting to be seen. 

The feedback from staff, patients and families alike has all been very encouraging

Emergency Department