Comments or Questions
If you have any comments, questions you want answered or would like to be added/removed from our confidential mailing list please send your message to
Welcome to Cambridge Memorial Hospital’s electronic newsletter, communit-E-cast.
It contains a collection of short write-ups we want to share with our friends and community partners. These anecdotes and stories are compiled from CMH’s weekly staff communication, e-Cast.
Communit-E-cast is usually published the last Friday of every second month (February, April, June, August, October, December) or the next business day if it falls on a holiday.
You can also connect with CMH through Twitter @_CMHospital and Facebook.
Parking Office now open
Parking can be a source of frustration, especially when a loved one is suddenly found in hospital. To make parking easier, our parking system is now streamlined with the creation of a Parking Office. The Parking Office is a one-stop shop for staff and will also act as our on-site support for customers with their parking concerns. Central to this improvement is a direct link from all gates and pay machines to the Parking Office during office hours, allowing us to deal with issues in the moment. The Parking Office is in Wing A, Level 1, in the Maintenance corridor (directly below HR - down the hall from Tim Hortons). Office hours are from Monday to Friday, 0900 – 1400h. Security will act as back-up after hours and weekends to help solve problems.
Noreen Winkler is our new Parking Coordinator.
Good words about exceptional care
"Hi! I recently had a procedure at Cambridge Memorial Hospital and wanted to commend all the staff, Dr. Jan, Dr. Abrams, and the girls who assist the docs, specifically Melissa and Tiffany. Everyone was so friendly, warm and helpful, and it really made a difference. I also work in a healthcare environment and was really impressed with just how great everyone in this department is. Often times staff aren't told enough! Thanks!" Katelyn Podger
“Everyone in the Emergency Department was so caring and wonderful. They were quick too! I was in the operating room before I knew it.” Sandy S.
Volunteer with Sandy
At the end of May, we welcomed Shelly Pavlic as our Patient Experience Lead. Shelly has been with us since 2007 and was a Mental Health Social Worker in the Out-Patient Mental Health Program. She brings to the role many years of experience in working with families and assisting patients through addressing issues and system barriers in an acute health care setting. Shelly has a Masters of Social Work from Wilfred Laurier University. Of course, this meant we had to say goodbye to a familiar face who supported a similar role for the last 15 years. Dale O'Connor retired from the role of Patient Relations in May, ending a varied 43 years as a career nurse.
Shelly Pavlic, Patient Experience lead
Dale O'Connor chats with Patrick Gaskin, President and CEO at her retirement tea.
CMH's "bridge" is built
A small, but symbolic milestone occured during the final weeks of July. CMH’s "Bridge" was connected, joining the current patient care Wing B with our future Wing A. Bridges are unique features of Cambridge and surrounding areas, representing our unity as people and connection between diverse communities. This is done to ensure quality of construction and the safety of the surrounding environment. Ministry of Labour regulations stated that no personnel of any kind can be in areas while steel is hoisted overhead. As a result, surgeries were scheduled for other days. Our partner hospitals were on standby for emergency surgeries. All went according to schedule and was finished a day in advance of schedule. A time lapse video of the bridge being built can be found on YouTube and CMH's Facebook page.
A still taken from the final shot of the video.
Memory Box Program receives generous donation
The loss of a child is a difficult and painful experience, regardless of circumstance. Women & Children’s Perinatal Loss Committee helps parents mourn by providing them with a memory box and offering support. The memory box is filled mostly with items generously donated by our community. This past week, burial gowns and wraps were donated by Precious Angels, based out of St. Catherines, ON. The ‘tiny angel’ gowns and wraps are made from donated wedding dresses and are given free of charge to hospitals and funeral homes supporting these parents.
Pictured in the photo (L to R) are Robyn Moore from Precious Angels, Krista Heap, RN and Aida Figueiredo, RN. Both Krista and Aida are part of the Perinatal Loss Committee. The committee will provide a memory box to parents losing a child through miscarriage or stillbirth in any of the hospital’s programs, not just Women and Children’s.
CMH Art Program honours outgoing Board members
CMH purchases art from local artists to display in public locations of the hospitalThis year we had three retiring Directors. Dr. Josephine McMurray chose Hibiscus Wave (artist Laura Cook), which hangs in Obstetrics by the family waiting area. Don McIntyre chose Galt Knitting Company (artist Jennifer Depencier) and will eventually go to the Fracture Clinic - the cafeteria hallway is only a temporary gallery until the clinic moves into its permanent home. Brett Davidson chose Birches (artist Mark Zlomislic), which was added to the patient waiting area in CRU. Click to learn more about the Art Program.
Thank you Dr. Josephine McMurray for the six years you served on CMH's Board of Directors! Dr. McMurray helmed the Board’s Quality committee, ushering in new standards and ensuring quality, safety and the patient were always top of mind during the Board's decision making processes.