FAQs

Frequently Asked Questions

  • Can I call Emergency to find out how long the wait is?

Don’t call the Emergency Department to ask how long the wait times are. Please check our Emergency Wait Time page. Your waiting time will depend on your condition and the number and condition severity of patients that arrive before you arrive and while you are seated in the waiting room.

  • Can I book an appointment?

We cannot offer appointments or put your name on the waiting list prior to your arrival. You must be assessed by a triage nurse to determine the severity of your condition.

  • Will you provide advice over the phone?

We cannot offer advice over the phone. You must be assessed by a triage nurse to accurately determine the severity of your condition.

 

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