Health Records

About This Program

Health Information Management department (Health Records) is located in Wing C, Level 0. Your personal health information is secured, checked for accuracy, completeness and retained for the legal retention period.

We share your personal health information with health care providers so they may treat and assess you.

You or your substitute decision maker (a person who can make decisions on your behalf) may access your personal health information upon request. This can be done by contacting the Release of Information Office. You may also contact this office to have your personal health information faxed or mailed to a Physician office treating you.


Referral Process

To make an appointment with the Release of Information Office:

Monday to Friday, 8:30 am to 4:30 pm
Phone: 519-621-2333 ext.1382
Fax: 519-740-4958


How do I get a copy of my health records?

You can receive a copy of your health records by submitting a written request to Release of Information Office. You will need to provide photo identification, legal documentation.

What happens if I am inquiring about records for a deceased patient?

To obtain records for individuals who are deceased, proof of executorship or legal signing authority must be submitted with the request.

How do I request birth information?

If you are looking for your birth information (e.g., proof of birth, time of birth), please submit a written request that includes your mother's full name (surname when you were born.)

My child was born at Cambridge Memorial Hospital and will be travelling out of the country with me in the near future. The birth certificate I applied for has not yet arrived. Can CMH help me?

Cambridge Memorial Hospital does not issue birth certificates. However, we can provide you with a proof of birth letter stating your child was born at CMH.

Does it cost me anything to request medical information?

We may charge an administrative fee for non-medical requests.


Release of Information Office (Health Records)
Phone: 519-621-2333 ext.1382
Fax: 519-740-4958