Volunteer Opportunities

Now Recruiting CMH Volunteer Association Board of Directors


CMHVA President

  • Serves as a member of the Board and
  • Assumes the responsibility of the leadership of the CMHVA while working in association with the CMH administration to ensure that the Volunteer Association continues to function in the best interest of CMH.
  • Collaborates with the CMH Foundation to support the CMH.


  • Initiates review of the CMHVA Strategic Plan on a three-year basis.
  • Works cooperatively with the Vice-President.
  • Oversees the affairs and activities of the CMHVA.
  • Calls and presides (Chair) over all CMHVA Board of Directors, General, Executive, Fall Meeting, Annual Meeting, and any Special meetings that may be called.
  • Sits on the Finance Committee
  • Prepares an annual Report for the Annual General Meeting.
  • Presents the Annual Report at the Annual General Meeting.
  •  Acts as primary liaison between the Volunteer Association and the following:
  • Manager of Volunteer Services
  • President & CEO of CMH
  • Chair of CMH Foundation and the Executive Director of CMHF.
  • Calls Special Volunteer Association Meetings when necessary.
  • Attends and represents the Volunteer Association at conventions, conferences, seminars and meetings.
  • Ensures that all Convenors are appointed in cooperation with the Manager of Volunteer Services and with the approval of the Board of Directors.
  • Schedules regular meetings with Volunteer Services to discuss Volunteer Programs and to maintain good communications.
  • Serves as an ex-officio member of all committees.
  • Has signing authority for all official Volunteer Association business and financial     transactions.
  • Approves all news releases related to the Volunteer Association
  • Has responsibility for all correspondence originating from the President’s office.
  • Has accountability for updated and accurate files related to the Volunteer Association’s business.
  • Is a voting member of the Board.
  • Demonstrated understanding of the CMHVA and CMH values
  • Accountable for decisions and operations.

Skills Inventory

  • Effective written and verbal communication skills in both personal and group interaction
  • Demonstrated innovative leadership and problem-solving skills/experiences.
  • Organizational skills
  • Governance and leadership experience/skills
  • Demonstrated effective media communication skills/experience
  • Proven leadership based on a foundation of respect/caring
  • Success in building collaborative relationships
  • Experience in the role or on a board



CMHVA Vice President

  • Serves as a member of the Board.
  • Fulfills the duties of the President should he/she be unable to act or absent.
  • Acts as delegated by the President.


  • Works in cooperation with the President
  • Participates in the review of the Strategic Plan on a three-year basis.
  • Exercises supervision over the affairs and activities of the CMHVA in the absence of the President.
  • Maintains a close working relationship with Volunteer Services.
  • Attends seminars, conferences and conventions as approved by the Board of Directors.
  • Participates in committees including the Executive, Awards Committee (Chair) and others as assigned.
  • Has responsibility for issues and concerns related to the branding of CMHVA e.g. uniforms.
  • Works with the President and Executive to become familiar with CMHVA Bylaws, Policies & Procedures.
  • Demonstrated understanding of the CMHVA and CMH value
  • Accountable for decisions and operations.

Skills Inventory

  • Effective written and verbal communication skills in both personal and group interaction
  • Demonstrated innovative leadership and problem-solving skills/experiences.
  • Organizational skills
  • Governance and leadership experience/skills
  • Demonstrated effective media communication skills/experience
  • Proven leadership based on a foundation of respect/caring
  • Success in building collaborative relationships
  • Experience in the role or on a board



CMHVA Business Director

  • Optimizes revenues from the CMHVA business operations
  • Assists in planning, management and supervision of CMHVA Revenue programs


  • Responsible for all reports, financial records and activities of subsidiary business operations of the CMHVA.
  • Responsible to work with paid and volunteer managers of CMHVA subsidiary business, the Board and CMH staff to ensure effective and cooperative business practices.
  • Assists Managers in resolving concerns and questions.
  • Brings any issues affecting the business operations, viability or operation issues to the Board for discussion.
  • Alerts the President and Volunteer Services of emergencies/concerns.
  • Alerts the president of emergencies/concerns that involve CMHVA business operations.
  • Provides a monthly report to the Board outlining the recent activity and financial update of all operations.
  • Receives monthly reports from the following
    • Manager of Tim Hortons (staff)
    • Manager of Recovery Room (staff)
    • Manager of Red Poppy Gift Shop (volunteer)
  • Works in cooperation with the Finance Director.
  • Serves on the Finance Committee.
  • Demonstrates understanding of the CMHVA and CMH values.

Skills Inventory

  • Organizational management experience
  • Small business management experience
  • Strong personal communication skills
  • Strong collaborative and creative problem-solving and processing skills
  • Base knowledge of accounting and financial practices



CMHVA Patient Services Director

  • Ensures the roles of the Patient Services volunteers are delivered in a safe, consistent manner as defined in their role descriptions. The volunteers will do this in a manner that reflects the values of CMH and CMHVA throughout the hospital that reflects well on the CMHVA
  • Advocates between Patient Service Volunteers, Convenors and the Board.
  • Works collaboratively with CMH Volunteer Services to provide meaningful volunteer experiences


  • Acts as the primary contact of the CMHVA with the CMH Volunteer Resources for scheduling, coordination and recruitment of Patient Services volunteers.
  • Supports the CMH Volunteer Services to ensure coordination, scheduling, and the promotion of volunteer opportunities.
  • Provides monthly reports to the Board and AGM on matters pertaining to all Patient Services in which CMHVA members are involved.
  • Prepares annual reports for the AGM on Patient Service activities.
  • Liaises with convenors and has a solid awareness of all patient services provided by volunteers at CMH.
  • Actively supports and coaches the on-going training of Patient Services volunteers.
  • Receives monthly reports from all patient service areas.
  • Demonstrates commitment to CMH and CMHVA values.

Skills Inventory

  • Experience and skill in managing volunteers
  • Effective oral and written communication skills
  • Good interpersonal and relationship building skills
  • Patient experience focus
  • Demonstrated teamwork skills and/or experience



CMHVA Financial Director

Oversees the financial affairs of the CMHVA.


  • Serves as a member of the Board of Directors.
  • Chairs of the Finance Committee.
  • In accordance with the CMHVA/CMH Service Agreement, ensures that financial reports, banking, the annual audit and requires reporting to Franchisers, Canadian Revenue Agency and the Minister of Finance is carried out.
  • Ensures that the arrangements for care and custody of the Association’s cash and bank balances are sound and in compliance with all relevant legislation.
  • Serves as a signing officer of the Association and shall ensure that all cheques are signed by two of the signing officers.
  • Is responsible for the supervision of the Office Administrator including the Performance Appraisal.
  • Responsible for meeting with the Office Administrator and the Business Director in preparation for the Annual audit and is available to meet with the auditor on request.
  • Presents monthly financial reports to the Board of Directors with Budget to Actual Comparisons.
  • Prepares and presents an Annual budget to the Board of Directors for approval before the start of each fiscal year. (i.e. at the March Board Meeting.)Ensures profits of CMHVA Revenue operations are transferred to CMH and/or CMHF yearly at the Annual General meeting.
  • Works in cooperation with the Business Director.
  • Demonstrated understanding of the CMHVA and CMH values

Skills Inventory

  • Expertise in current accounting, financial practices and reporting
  • Effective oral and written communication skills
  • Budget management skills/experience
  • Collaborative and creative problem solving



CMHVA Secretary

Ensures records of CMHVA business are developed and retained.


  • Provides support to the Board.
  • Attends, records, types and files the minutes of all Annual, General, Executive, Special and Board meetings.
  • Distributes the agenda and minutes to all Board members prior to meetings.
  • Shall have available copies of Minutes of the Annual General meeting and the Fall Meeting.
  • Following the Annual General Meeting, makes a list of the names, addresses, telephone numbers, e-mail addresses and offices of the Board of Directors, Committee Chairpersons, and committee members and distributes them to all of the aforementioned.
  • Collates all reports for the Annual General Meeting and the Fall Meeting and submits a draft to the Board for approval prior to the printing.
  • Arranges for the printing of the Annual Report and distributes copies to the Board of Directors and those in attendance.
  • Demonstrates understanding of the CMHVA and CMH values

Skills Inventory

  • Skills related to the organization and management of information
  • Communication skills – both written and oral
  • Relationship management skills
  • Experience in the role or on a Board
  • Base knowledge of accounting and financial practice
  • Understands financial reporting methods



Hospital Ambassador (CURRENTLY Recruiting)

  • Greet hospital patients and visitors.
  • Remind all visitors to wash their hands with the sanitizer upon entering and exiting the hospital
  • Give directions and escort patients and visitors based on request from the Information Desk.
  • When time permits Ambassadors will ensure that there are 5 wheelchairs at the main desk, 5 at ER and 5 by Surgical Daycare service elevators and 2 in the Medical Day Clinic

Currently Recruiting – 

  • Mondays 7-10am,10-1pm,1-4pm 4-6pm
  • Tuesdays 10-1pm,4-6pm
  • Wednesdays 7-10am,10-1am,1-4pm,4-6pm
  • Thursdays 10-1pm,1-4pm, 4-6pm
  • Fridays 7-10am, 10-1pm,1-4pm,4-6pm
  • Saturdays 9-12pm, 12-4pm
  • Sundays 9-11am, 11-1pm,1-4pm,4-6pm


Gift Shop (CURRENTLY Recruiting)

The Gift Shop is one of the Volunteer Association's revenue generating services. If you enjoy retail sales and public interaction, this is for you.

Currently Recruiting – Evenings and Weekends


Information Desk  (CURRENTLY Recruiting)

The Information Desk volunteer is often the first person visitors come into contact with when walking through the front entrance of the hospital. They are there to give visitors directions and general information. To become an Information Desk volunteer you must have customer service, computer and telephone experience.

Currently Recruiting – Evenings and Weekends



Central Registration/Surgical Day Care (CURRENTLY Recruiting)

Central Registration is an area of the hospital where volunteers will greet patients and family members and direct them to the appropriate locations within Surgical Day Care and the hospital in general.  Surgical Daycare Volunteers welcome patients and family members to the department, and help with the flow of the department. 


Emergency Waiting Room (CURRENTLY Recruiting)

The Emergency Department is a very interactive department. Volunteers can be found greeting patients, explaining triage, providing comfort measures such as a warm blanket or Kleenex, picking up medical records, making up specimen bags and charts giving directions and more.

Currently Recruiting – Variety of 2 - 4 hour shifts;

  • Mondays 9-12:30pm, 12:30-4pm
  • Tuesdays 12:30-4pm
  • Wednesdays  9-12:30pm
  • Thursdays  9-12:30pm, 12:30-4pm, 6-8pm


Diagnostic Imaging & CAT Scan  (CURRENTLY Recruiting)

Volunteers in the Diagnostic Imaging department can be found in Ultrasound, Ontario Breast Screening Clinic, Fracture Clinic, X-ray and CAT Scan. Volunteers greet patients, make up bags and provide directions.

  • Mondays 9-12pm
  • Tuesdays 3-5pm
  • Wednesdays 7-9am, 9-12pm, 12-4pm
  • Thursdays 9-12pm, 12-3pm, 3-5pm
  • Fridays 7-9am, 9-12pm 12-4pm


Medical Day Clinic Volunteers

Volunteers within this Program are a part of the CMHVA with the support of the Canadian Cancer Society.  These Volunteers help support patients as they receive treatment. Our knowledgeable volunteers can help provide directions, sit with patients while they wait or receive treatment; they also provide comfort and refreshments. Medical Day Care volunteers provide information about the Canadian Cancer Society and other services patients can access, both at the clinic and in the community.


Hospital Elder Life Program (HELP)

  1. Review assignment and obtain any materials needed.
  2. Be sure to wash your hands before entering patients room and before going to another patient.
  3. Familiarize yourself with the activity assigned, present activity enthusiastically.Encourage participation; be positive.
  4. Engage each patient in his or her assigned therapeutic activity for at least 10 minutes each shift. Offer them every opportunity to show you how to perform the activity.
  5. Record observations on Volunteer Assignment sheet.

Volunteers will create a friendly environment by providing support, encouragement and companionship, but also provide specific assistance in 4 volunteer intervention programs.

  1. Visiting – socialization to prevent mental confusion during hospitalization
  2. Feeding Assistance – meal assistance and companionship
  3. Early Mobilization – assistance with walking and simple exercises
  4. Therapeutic Activities – activities to keep patients mentally stimulated during


CMH Foundation Office

  • Greet donors and other visitors to the Foundation
  • Open and sort the mail and donations
  • Take donation over the phone and be able to process credit card transactions
  • Assist with general office duties as required
  • Make calls to donors to thank them for donation


The Recovery Room Shop

The Recovery Room Shop is a seconds store operated by the CMH Volunteer Association, located in downtown Galt.

  • Serve and assist customers.
  • Straighten clothing racks
  • Put out new merchandise on floor
  • Tag and stamp clothing for sale
  • Sort donation



Note: Volunteer positions are not always available when you apply. We will do our best in placing you somewhere suitable if your first choice is not available.