About Parking
Visitors may park in Lot #2 and Lot #4. With on-going construction, visitor parking can fill to capacity between 0800 - 1700h, Monday to Friday. If you are able, consider arranging for someone to drive you to your appointment. If you choose to park, give yourself an extra 20+ minutes to ensure you have time to park and get to your appointment.
Please note you do not have to pay for parking when you leave a parking lot within 15 minutes. Revenue from parking fees is used to support patient care through the purchase of hospital equipment.
Save money on parking. Try the HPASS!
Whether coming for appointments or to visit a loved one, CMH wants to ensure your trip is as smooth as possible. Save on parking by signing up for HPASS, a discount parking pass with full in and out privileges. Valid for 5-day, 10-day, and 30-day options.
HPASS is a pre-loaded multi-usage card that gives patients and frequent visitors a discounted daily parking rate. The HPASS card allows for full in-and-out privileges within a 24-hour time period.
You can purchase and activate an HPASS card at CMH: Located in the Main Entrance in Wing A.1 and by Switchboard in Wing C.1 by the parking kiosk.
You can track your usage! Registered HPASS card usage can be tracked at http://hpasscustomer.preciserd.com by entering your HPASS card number. See below for FAQs and more.
Contact Information
Precise ParkLink is CMH's vendor that manages its parking lots. They offer 24/7 service at:
- Intercoms on all equipment, including kiosks, entrance gates and exit gates
- IPARC - 1.888.783.7275
You may also connect with Security (after hours, weekends, holidays)
519-621-2333 ext. 1316
or email parking@cmh.org and your message will be sent to management
Vistor Parking is designated to Lot #2 & Lot #4.
Use this guide to help choose the parking lot best suited for your visit.
| I need to go to: | I should park in Lot: |
| Wing A: Emergency, Birthing, Diagnostic Imaging, Medicine A Unit, Inpatient Mental Health, Intensive Care Unit, Mental Health Day Hospital, Post-partum Unit and newborn clinics, Patient Registration, Paediatrics, Special Care Nursery, Surgery, Tim Hortons, Transitional Care Unit | #2 |
| Wing B: Diagnostic Imaging, Laboratory, Purchasing | #2 |
| Wing C: Administration, Cardio-Pulmonary Unit, CMH Foundation, Community Care (LHIN), Community Medicine Clinic, Fracture Clinic, Infectious Disease Clinic, Liver Health Clinic, MRI, Neurology Clinic, Health Wellness & Safety, Human Resources, Sleep Clinic, Switchboard, Volunteer Association Medicine B, Inpatient Surgery, | #4 |
| Wing D: Outpatient Clinics (Seniors, Pain, Diabetic Education, Patient Laboratory), Medical Day Clinic/Cancer Care, Outpatient Mental Health | #4 |
All parking lots are gated. You will need to press a button to get a parking stub and lift the gate. This stub will be used to pay for the time spent in the parking lot. Check the Cambridge Memorial Hospital Parking Lot Map (above) for parking lot locations. You may use your credit card to enter both parking lots. If you do, you will not get a parking stub. When you leave, simply use the same credit card to open the gate.
Parking Rates (as of June 3, 2024)
| 1/2 hour | $3.25 |
| Daily flat rate | $13.50 |
| 24-hr. Day Pass with in & out privileges (24-hr period starts at time of purchase) | $15.50 |
| HPASS - Save 50% on Parking | |
| Pack of 5, 24-hr. Day HPass with in & out privileges | $37.25 |
| Pack of 10, 24-hr. Day HPass with in & out privileges | $74.50 |
| Pack of 30, 24-hr. Day Pass with in & out privileges | $223.50 |
*HPASS saves you 50% off the regular rate. Passes are transferable and valid for one (1) year from date of purchase. HPASS can only be purchased at Parking Kiosks located on CMH property. If HPASS's need to be restocked, go to Security located by the Emergency entrance. For 24/7 assistance, call 416.398.4052.
When you arrive to the entrance of the parking lot, press the button on the entrance gate terminal. This will dispense your parking ticket. Pull the ticket from the terminal to activate the gate. You will need this ticket to exit the parking lot., When you exit you can pay either at a Pay Station or at the Exit Terminal
Pay Station
Keep your ticket with you if you plan to pay at the Pay Station. When you are ready to leave, you can pay as follows:
• Scan your ticket at the scanner located on the Pay Station. The screen will display the total amount due.
• Pay for your parking transaction using cash, credit card, debit card, and Apple Pay. The system will validate your ticket virtually and dispense a receipt.
• Scan the ticket at the parking lot exit terminal.
• Once verified, the system will activate the gate.
Exit Terminal
• Scan your ticket at the scanner located on the Exit Terminal. The screen will display the total amount due.
• Pay for your parking transaction using a credit card, debit card or Apple Pay. Cash is not accepted at the exit terminal.
• Once verified, the system will dispense a receipt. Pull this receipt from the terminal to activate the gate.
The HPASS becomes active when you first use it and it can be used for both visitor parking lots (#2, #4) within this 24-hour period. It can only be purchased at one of two Parking Kiosks located at CMH - outside by Visitor Lot #2 and inside, Wing C, level 1.
You have one (1) year of purchase to use your HPASS.
To activate:
- Take one of the blank HPASS cards,
- Scan the QR code with your smartphone
- Follow the instructions.
If there are no HPASS cards available, go to the Security by the Emergency entrance to get one. Precise ParkLink can be reached 24/7 at 416.389.4052. For see how much HPASS costs, please see Parking Fees.
To use the 24-hour pass:
- Drive up to a parking gate.
- Enter the HPASS into the terminal's slot to open the gate (Do not press the button for a ticket)
- To leave, use the same pass at the exit terminal to lift the gate. You may enter and leave as often as you wish using either visitor lots (#2, #4) during a 24-hr period. .
Transferring days from an obsolete Standard Parking multi-day pass to HPASS
The process to transfer from an Standard Parking must be done during regular business hours and in person.
- Get an unloaded, new HPASS card from one of the two parking kiosks, Volunteers, or Security Wing A, Level 1 by the Emergency Entrance.
- Visit Security Supervisor/ Parking Coordinator to have the old pass transferred to the new pass
After hours and on weekends - The person will have to purchase a new multi-day pass to use during off hours. During business hours, they will contact the Security Supervisor to transfer remaining days to their new card or receive a refund.
The hospital is under construction, which has resulted in some challenges with parking. Please allow more time than necessary to get to your appointment if you have a concern with parking. Cars parked illegally will be ticketed and may be towed.
You will be charged the full daily, flat rate.
If the gate does not open or you have problems exiting, you can speak to someone that can help you. Parking gates at the entrance and exit has an intercom that is monitored 24/7. Press the call button to access a parking attendant.
- Drive onto property - as shown on the map in this section
- Drive up to the parking gate, push the button for a ticket or use one of your pre-purchased 24-hour day passes
- Park and take the ticket with you. TIP: if you leave within 15 minutes, you will not be charged
- Use the Main Entrance; Emergency Entrance; Wing C Entrance; Wing D Entrance or the Patient Pick Up & Drop off Entrance at Wing B. All entrances are fully accessible.
- Pay for parking before you go to your car using your parking ticket. There are pay kiosks on Level 1, in the Wing C elevator lobby and outside of the Main Entrance near Lot #2. You may also use your credit card to pay at the exit gate (FYI - no receipt will be issued).
- After paying at the kiosk, use your ticket to leave CMH grounds. You will have 15 minutes to leave.
- Drive onto hospital property at the traffic lights where you can access Lots #2 & #4
- Drop your person off at the desired entrances. Wing A (Emergency), WIng B ( Patient Pick Up & Drop Off) and WIng D entrances offer some shelter.
- You may also park for free for 15 minutes to help the person you are with get to their appointment.
- Wheelchairs are available at all entrances
To access the hospital after hours, park in Lot #2 and use the Emergency Entrance to access the hospital. Some entrances close earlier than 8:00 pm.
Staff are always happy to help you find your way. You can also access maps:
- Information Desk is located in the Main Lobby
- Volunteer Ambassadors - Ambassadors will guide you to where you want to go
- Security Desk in the Emergency Department
- Switchboard in Wing C, Level 1
- Check the alert banner at top of our website webpage to access information about construction disruptions or restrictions at the hospital
- Follow us on Facebook and Instagram
- Call the Parking Office at 519-621-2333 ext, 1334 between 0900 - 2000h (9:00 a.m. to 8:00 p.m.). See box at top of this page for more contact information.
You can purchase and activate an HPASS card at CMH. They are available for pick up near the Parking Kiosk in Wing C.1. by Switchboard and in Wing A.1. Main Entrance by the Information Desk.
Yes! You can track your HPASS card's usage by visiting http://hpasscustomer.preciserd.com/ and enter your registered card's number.
Once all usages on your HPASS are consumed (available for 5-, 10-, and 30-day uses) or one year's time has passed, the HPASS card is no longer valid. To continue using HPASS, a new card with additional usages will need to be purchased.
Yes. HPASS cards are transferrable between patients, families, and health care providers.
Your HPASS card cannot be replaced if it is lost or stolen. If an HPASS card has been misplaced, the card can be blocked from the account to ensure remaining usages are not consumed.
HPASS cards are pre-loaded with the number of uses that are purchased—at CMH, there are 5-, 10-, and 30-day options. The HPASS cannot be reloaded once all uses have been consumed. To continue, a new HPASS card must be purchased.
An HPASS card is valid for one year from the date of activation.
If your HPASS card has been activated and the card does not grant you access, please contact our HPASS customer service team at (416) 398-4052 ext.585.
Yes. Your HPASS card is ready to use upon activation.