Opportunities for Patient and Family Involvement

Thank you for your interest in helping to improve care at Cambridge Memorial Hospital (CMH). We are dedicated to welcoming patients, family members / caregivers into our culture as partners to design care solutions together. There are a number of ways you can help make a difference at our hospital:

Patient and Family Advisory Council

Cambridge Memorial Hospital's Patient and Family Advisory Council (PFAC) was first formed in December, 2014. It was the first hospital-wide Patient and Family Council in the Waterloo Wellington region. The council focuses on hospital wide issues related to policies, resources and strategic direction. The purpose of the council is to provide a patient or family member perspective to CMH decision making processes and services. Patient and Family Advisors make recommendations that influence and support CMH’s goal to provide an exceptional experience for patients and their families.

The council meets monthly; meetings are approximately two hours in length.

If this opportunity interests you, please click here to learn more and to apply.      

Mental Health Family Advisors

Similar to our hospital wide Patient and Family Advisory Council, our Mental Health Program has an advisory council of their own.

The council meets monthly; meetings are approximately two hours in length.

If this opportunity interests you, please click here to learn more and to apply. 

Patient/Caregiver Quality Improvement Partners (QI Partners)

The Patient / Caregiver Quality Improvement Partners role is an opportunity for you to be involved as an equal partner on departmental process improvement teams. In this role you will receive training on the quality improvement tools and methodologies that staff at CMH use to improve processes. You will be invited to attend process improvement workshops with our staff to represent the patient and family / care giver perspective.

QI Partners will attend a Quality Improvement Training Sessions to learn QI tools and methodologies, the training session range from 4 to 7 hours in duration. QI Partners will be invited to quality improvement workshops to collaborate with our staff on improving processes. The time commitment for QI Partners is approximately 2 hours per month.

If this opportunity interests you, please click here to learn more and to apply.