Mental Health Services

About This Program

Who We Are

Mental Health and Addictions Program at Cambridge Memorial Hospital (CMH) is located at 700 Coronation Blvd in Cambridge, Ontario. We serve residents of Cambridge and North Dumfries and provide trauma informed and recovery oriented care to individuals with mental health and addictions.

We thrive to work in partnership with community agencies, primary care providers, schools, and social service agencies. We provide time limited intensive services to individuals of all ages living with complex, moderate to severe acute mental illnesses and addictions. Our Services are age specific and based on pre-determined criteria and referral process

We offer wide range of services including:

Services

Psychiatric Emergency Services (PES)

Psychiatric Emergency Services (PES) is a 24 hours, seven days/week service offered in Emergency Department by skilled and experienced Mental Health Clinicians. PES offers assessment, crisis management and disposition in consultation with emergency room doctors, psychiatrists, and other healthcare partners.

The wait times in the emergency department to see a PES clinician will defer based on the urgency of your visit.

Mental Health Adult Inpatient Unit

Inpatient adult mental health functions in a multidisciplinary team environment and consist of 20 beds for short term admission and stabilization of acutely ill individuals. Individuals are admitted through Emergency Department, Day Hospital, Outpatient Services and other community hospitals. We admit individuals who are 18 years of age and older for assessment, stabilization and acute, short term treatment.

The inpatient mental health unit is located on the 4th floor in the B wing. Please call 519-621-2330 extension 5210 to speak with a nursing staff.

Mental Health Adult Inpatient Unit Location

Enter the Main Entrance at the rear of the hospital, go through the cafeteria/Tim Hortons area and turn left. Follow the blue line to the elevators. Go to Level 4, Wing B. The Inpatient Mental Health Unit is to your left. The unit is secured. To enter the unit, please pick up the phone outside the unit’s entrance and speak with nursing staff.

Mental Health Day Hospital

The Day Hospital is an intensive and structured 6 weeks day program. Patients are to attend 4-5 days per week. Day Hospital clients are referred through Psychiatric Emergency Services (PES), Inpatient and the Community Outpatient Mental Health Clinic.

Clients in the Day Hospital have individualized treatment plans developed in collaboration with their multidisciplinary team. Day Hospital clients can access group and individual psychotherapy as established in their plan of care.  Day Hospital clients are offered services in two streams; Dialectical Behavior Therapy (DBT) and Mood Management.

If you wish to speak with a staff member in Day Hospital, feel free to call 519-740-4900.

Mental Health Day Hospital Location

If you enter using the Ambulatory Care entrance on level 1, turn left, take elevators to Level 2, turn right and go into Community Outpatient Mental Health Clinic.

If you enter using the Main Entrance at the rear of the hospital, go through the cafeteria/Tim Hortons and turn right. Follow the green line to the second set of elevators. Take the elevators to Level 2, Wing D then turn right and go into Community Outpatient Mental Health Clinic and check in with the Reception.  

Community Outpatient Mental Health Clinic

Community Outpatient Mental Health Clinic offers time limited psychiatric support to children, adults and seniors living with severe and persistent mental illnesses.

The Adult Community Outpatient Mental Health Clinic offers a variety of services which includes individual therapy, group therapy, psychiatric consultation, coordination with community care partners, injection and medication management.

Group Therapy includes;

  • Mindfulness group for mood and anxiety
  • Concurrent Disorders
  • Chain Analysis – Dialectical Behaviour Therapy (DBT)
  • Trauma Group – Emotional Resilience
  • Coping with crisis
  • Dialectical Behaviour Therapy (DBT) Skills

If you wish to speak with a staff member in the Community Outpatient Mental Health Clinic, feel free to call (519) 621-2330 extension 3300.

Community Outpatient Mental Health Clinic Location

Click to see map.

If you enter at the Ambulatory Care entrance on Level 1, turn left, take elevators to Level 2, turn right and go into Community Outpatient Mental Health Clinic located in wing D. If you enter using the Main Entrance at the rear of the hospital, go through the cafeteria/Tim  Hortons and turn right. Follow the green line to the second set of elevators. Take the elevators to Level 2, Wing D then turn right and go into Community Outpatient Mental Health Clinic.

What I Need to Know

If you are experiencing a mental health crisis, please call 9-1-1 or visit your nearest emergency department. If you are in crisis and wish to talk to someone call HERE24 Seven anytime at 1-844-437-3247 or TTY 1-877-688-5501. Here 24 Seven provides crisis assessment, intake, and referrals 24 hours a day and seven days a week.

For youths and children’s mental health services, please call Front Door at 519-749-2932 during business hours. Outside of business hours you could reach Kids Help Phone at 1-800-668-6868 for immediate help.

Referral Process

Child and Family: Child & Family team provides support to individuals 5 to 18 years of age and their parents. Child and Family team at CMH receives referrals directly from family physicians or pediatricians.  CMH is not accepting referrals directly from the community for counselling services. The pediatric psychiatrist will see the child and determine if other resources are required. Those resources can include individual or family counselling as well as group therapy.   

Adult: Community Outpatient Mental Health clinic supports adults 18 years of age and older. The clinic receives physician referrals via Here24 Seven (centralized intake through Canadian Mental Health Association (CMHA) for mental health and psychiatry services), Emergency Department, Day Hospital and Inpatient Mental Health. The Adult Community Mental Health Clinic also does medication management through our injection clinic.

Specialized Geriatric Mental Health Services: Our Geriatric Mental Health Services receives referrals via Specialized Geriatric Services Centralized Intake located at St. Joseph’s Health Centre in Guelph. Family Physicians can fax their referrals to Intake at Fax # 1-888-205-1491 or can reach them directly by calling 1-855-849-6228. Services are primarily offered in community, where the senior lives (own home, retirement home, Long Term Care) and include clinical comprehensive geriatric assessment including consultation and short term follow-up and supports to patients and caregivers.

Your Team

Professional staff available to work with you includes nurses, psychiatrists, mental health clinicians, recreation therapist, occupation therapist, psycho-therapists, peer navigator, and support staff.

Contact

To find out about mental health and addiction services at CMH, please email information@cmh.org or call 519-740-4900.